Technical Support Policy

Technical Assistance

Should you require technical support, please complete our Technical Support Forn online with a detailed description of the problem You will receive a response within 24-48 hours.

In order for our technicians to assist you effectively, please be specific regarding the hardware being used, as well as the problem you are experiencing. Please also be sure to include your order number and or customer ID number.

Product Testing

All Digital Mind Corporation manufactured products are fully tested prior to shipping.

Product Listings

Digital Mind Corporation product descriptions are not designed or intended to replace your personal product knowledge, experience and/or research.

Digital Mind Corporation strives to be as accurate as possible in our product descriptions, compatibility references, information content, pricing, links and any other product information contained in or referenced on our site. However, occasional human error may occur and we therefore cannot guarantee that all product descriptions, specifications, pricing or any other content on the site is entirely accurate, complete, current, or that we are responsible for these errors. In the event that a product is listed at an incorrect price due to typographical, informational, technical or any other error, Digital Mind Corporation at its sole discretion shall have the right to refuse or cancel any order for that product and immediately amend, correct or remove the inaccurate information. Moreover, all links on Digital Mind Corporation are intended only to provide visitors with assistance finding additional information and professional opinion; however, due to the fast pace of the industry, complex nature and personal subjective experiences, reviews can become outdated or less accurate over time or even at inception and should therefore never be the sole determinate in a purchasing decision, or, most importantly, a substitute for doing one's own product research. Please remember to consider, you, our valued patron, are ultimately responsible for any purchase decision.